Contact Centre Payment Advisor

Description

Contact Centre Payment Advisor- job post

Bourne Leisure

Hemel Hempstead HP2•Hybrid remote

Full-time

Payment Advisor - Contact Centre

We are looking for a Contact Centre Payment and Administrator to join the contact centre. You will be joining one great team, proudly and consistently providing an individual, tailor-made guest experience. We are looking for motivated, problem-solving individuals who can demonstrate great listening skills and help our guests to choose the holiday that's perfect for them. choose the holiday that's perfect for them.

Role responsibilities:
 

• To support the Contact Centre with payments and administration functions.
• Supporting guests to take their payments for their holiday and assist with any questions.
• Fulfil all administration alongside the tasks also

Why Warner Leisure?

Part of the Bourne Leisure group, we are a leading name in UK hospitality, with 14 unique Hotels and Coastal Villages in our portfolio, all exclusively for adults. Our commitment to our employees has seen us named as one of the Sunday Times Best Big Companies to work for in the UK.

*Hybrid working available*

• Holidays Discounts of 20% for you, your family & friends in Haven, Butlins & Warner Hotels
• Fantastic discounts with major retailers
• Employee Assistance Programme incl. wellbeing support and free legal & financial advice
• Team Member of the Month Awards, Recognition schemes & Long Service awards
• Funding for qualifications from Level 2 to Masters Degrees

Bourne Leisure Limited