International Healthcare Coordinator

Description

International Healthcare Coordinator- job post

International SOS

London

£25,000 a year

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

Company Description

Job Description

Looking for a new challenge within healthcare, security and travel services?

International SOS are currently recruiting for an International Healthcare Coordinator to join the team in the Assistance Centre in Chiswick Business Park, London. This is an exciting opportunity to join a team of operations, medical and security experts who have been supporting thousands of clients every year with their health and wellbeing and have continued to do so throughout the pandemic.

International Healthcare Coordinator Responsibilities:

• Support and assist members with healthcare and security queries
• Ensuring clients’ medical situations and treatment are handled with utmost professionalism and care, by booking appointments, authorizing treatments or handling policy claims
• Assess situations, co-ordinate care and communicate logistics across the world
• Collaborate with a team of doctors, nurses, security and operations experts in a fast-paced environment.

Qualification

In order to be successful as an International Healthcare Coordinator you will need:

• Excellent communication skills (verbal and written)
• Critical thinking and organisational skills to handle a variety of situations.
• A passion to help people, and natural empathetic approach.
• An appreciation for the importance of data protection and privacy, and ability to take ownership to protect data and process integrity.
• Confidence in using Microsoft Office
• Experience as a Customer Service Executive in a contact centre or similar environment would be beneficial
• Educated to A’ Level or Degree level with an interest in Healthcare, World Politics or International Security is preferred

Additional Information

Benefits - International Healthcare Coordinator:

• Salary is £25,000 per annum+ night shift allowance
• Structured career development track, with opportunities for progression and advancement
• Option for rosters working 3 days on, 4 days off every week, eligible for night shift and overtime allowances and salary increases based on performance
• 18 days annual leave increasing with service, option to buy additional annual leave
• A day’s leave for your birthday
• Private health care, Dental cover, Pension scheme, Life insurance, paid volunteering day
• Subsidised staff cafeteria and free tea, coffee and fruit
• Discount schemes (Cycle2work, season ticket loans, gym discounts)
• Access to our Employee Assistance & Employee Support Programme
• Access to Chiswick Business Park Enjoy Work events

Start date: 7th March 2022

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2022.

International SOS