IT Admin Assistant

Description

IT Admin Assistant- job post

Farrer & co

London

Part-time

Farrer & Co is synonymous with the highest quality legal advice and service.
We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.
Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us.
Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them.
Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values.

The Team

As a progressive technology team, Farrers IT have delivered a number of industry firsts. We lead on cloud based systems and mobility, delivering projects and managing systems which allow our staff to work regardless of their location. Technology is key to our business, so proactive and forward thinking IT staff are essential elements in our success.

Scope

To provide comprehensive and pro-active administrative support to the IT Department, maintaining and improving the department’s efficiency through effective administrative duties.

Responsibilities

Key Responsibilities:

• Co-ordinate the quotation and purchasing of goods and services, processing invoices in accordance with coding and authorisation procedures. Liaise with the Accounts team to ensure timely payment. Assist in departmental budgetary control and reporting.
• Pro-active diary management and administrative support for the IT Management Team, including meeting agendas, minute-taking, and circulation.
• Work with the IT Trainers to coordinate and schedule IT training courses for staff, managing the administration and sign-up process, attendance reporting and feedback analysis.
• Review and maintain the IT contracts and supplier database, ensuring all information is up to date and accurate. Assist with contract renewal and termination, contractual terms management and with coordinating and maintaining Vendor Risk Assessment (VRA) questionnaires to ensure supplier compliance.
• Assist the team with software licensing and hardware asset management, including certified secure disposal.
• Manage IT equipment stock levels, allocation, distribution, and recovery.
• Assist with the review, organisation and publication of IT documentation and Intranet content.
• Provide ad-hoc administrative support to the wider IT Team e.g., filing, scanning, audits, organising etc. as required.
• Calculate, collate, and report on key metrics for the department to provide visibility of activities, workload, response, and user satisfaction.
• Provide administrative and organisational support to the IT Project Management team as necessary.
• Support the Information Security team in respect of policy management and publication, provide administrative support for security certification maintenance and information security awareness training.
• Build and maintain the internal knowledgebase and documentation repository, ensuring currency, consistency, and relevance.
• Assist with the maintenance of Business Continuity plans, records, documentation, exercises, and incident management.
• Identify areas of administrative process for improvement, making recommendations and plans to do so.
• Ad-hoc duties as required by the IT Management team.

Skills and Experience

• Excellent organisational skills with the ability to prioritise work
• A keen eye for detail and accuracy
• Confident with good communication skills
• Desire to improve department efficiency through own actions
• Reliable with good time keeping
• Ability to learn new skills quickly
• Proficient in using MS Applications but particularly Word and Excel

Education and Qualifications

Minimum of Grade A-C in GCSE Maths and English.

Comments

The hours of work for this opportunity are 09:30am-5:30pm but we would expect the candidate to be committed, flexible and prepared to work beyond the normal office hours if necessary and in response to client demand. The candidate will be expected to follow the firm’s agile working policy, which embraces home working but will require employees to spend a minimum number of days each week in the office. Farrer & Co is open to flexible working by arrangement although this role is intended as a full-time position.
Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.

Job Type: Part-time