About

Universal Credit * Housing * Personal Independence Payments * Immigration * Debt Advice * Benefits Appeals

Community Advice Works has been working in our community for more than 50 years delivering a free welfare and advice and information service responding to anyone in need.

Our mission:

• To offer a high quality, free, independent, confidential and impartial welfare advice and information service to the residents of the borough of Lewisham.
• To play a role in shaping local social policies that affect people's lives.

Our values and beliefs:

• Our service is built on mutual trust between ourselves and our service users.
• We are committed to enabling and empowering service users to be better able to confidentially access services they are entitled to, and to understand their responsibilities.
• We see it as our role to challenge discrimination, promote fairness, social justice and equality of opportunity and we celebrate the rich diversity of our area.
• We promote respect between staff, volunteers and service users.